ōrbita glossary of marketing and communication

The terms that appear in ōrbita and in any conversation about social media, with the definition in the first sentence and the nuance after.

Updated
Brand Kit
A Brand Kit is the minimum set of a brand's visual elements, logos, colors and typefaces, kept in one place so all the content looks consistent and anyone on the team has it at hand.
Brand voice
Brand voice is the consistent way a brand speaks: its personality traits, the vocabulary it uses, how it addresses its audience and what it avoids. You define it in writing so any person or tool writes the same way.
Buyer persona
A buyer persona is a portrait of a company's ideal customer: who they are, what worries them, what benefits they look for and what objections they raise before buying. It helps you write every post for a specific person.
Communication strategy
A communication strategy is the document that sets what a company wants to say, to whom, in what tone and on which channels, so every post answers a goal instead of going out at random.
Community manager
A community manager is the person who runs a brand's presence on social media: they plan and publish content, reply to the community and measure the results, following a communication strategy.
Content pillars
Content pillars are the three to five fixed topics a brand posts about on a recurring basis, chosen because they connect what it sells with what its ideal customer cares about.
Content proposal
A content proposal is a post written and justified before it is produced: it includes why it is proposed, who it is for, the script or visual idea, the copy for each network and a preview. In ōrbita, with the Star plan, each company gets up to eight a month.
Editorial calendar
An editorial calendar is the plan of what gets published, where and when: each entry has a date, a network, a format, a topic and a status, and it is built from the content pillars and the key dates of the business.
GEO (Generative Engine Optimization)
GEO (Generative Engine Optimization) is the set of practices that make a website found, understood and cited by the AI assistants that generate answers, such as ChatGPT, Gemini, Claude or Perplexity.
llms.txt
llms.txt is a text file at the root of a website that summarizes, in Markdown, what the site is and which pages matter, designed for language models and AI agents to read in one go. Its long version, llms-full.txt, includes the full content.
Made for kids
'Made for kids' is the declaration YouTube requires from whoever uploads a video to say whether it is aimed at children, a legal requirement (COPPA) that changes what data YouTube collects and which features the video has, such as comments or personalized notifications.
Playlist
A playlist is an ordered set of videos from a channel, grouped around a topic or a series, so viewers can watch them one after another without having to look for each one separately.
Scheduling posts
Scheduling posts means getting a piece of content ready so a tool publishes it on a social network at the date and time you choose, using the official permissions the network grants that tool.
SEO (search engine optimization)
SEO (Search Engine Optimization) is the work of making a website appear in the results of Google and other search engines without paying for ads, thanks to its content, its technical health and the trust other sites place in it.
Shorts
Shorts are YouTube's short, vertical video format, designed to be watched full screen and from one video to the next, as on TikTok or Instagram Reels.
Social proof
Social proof is evidence that other people already trust a company: testimonials, reviews, customer figures or recognitions. It lowers the perceived risk for someone who does not know the company yet.
SWOT analysis
A SWOT analysis sorts into four quadrants a company's internal strengths and weaknesses and the opportunities and threats of its environment, so you can decide what to communicate and what to fix.
Synthetic content
Synthetic content is material generated or altered with artificial intelligence that can look real, such as a face, a voice or a scene that never happened; several platforms, YouTube among them, require you to disclose it when it appears in a video.
Thumbnail
The thumbnail is the still image that represents a video before it plays: the first impression that decides whether someone opens it.
Unlisted video
An unlisted video is a YouTube video that does not show up in searches, on the channel or in recommendations, but that anyone who receives the direct link can watch.
Video chapters
Video chapters are the sections a video is divided into, each with its own timestamp, so viewers can jump straight to the part they care about.